All about delivery


Timeframes

Most orders are made to order and ready to dispatch in 1-2 working days.

Some unpersonalised items may be ready to dispatch same day.

UK Standard delivery

We provide FREE FIRST class royal mail delivery to all orders sent within the UK.  This usually arrives with 1 to 2 days, however, please allow 3-5 working days for the goods to arrive, although it's usually quicker.

 

UK Express Service

We offer an Express 2 Working Day Service (via Royal Mail Special Delivery Guaranteed by 1pm™) with a charge of £7.00.

You can select this service at the checkout* for orders placed before 11am on a working day (Monday to Friday excluding public holidays).

*This may be suspended at peak times if bench time is full.

International delivery

We provide a traceable, signed-for service for all orders with international delivery via Royal Mail's International Tracked & Signed service.

Their Tracking and Signature services aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days.
Please note that local import duties may be payable on receipt. International delivery times vary depending on destination.

 

Duty & Customs

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. These rules vary by country and your local government