You have 28 days, from receipt of cancellable goods, to notify us if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, are non-refundable, unless faulty.
Should you choose to return or exchange your order you will need to deliver the item(s) to the studio, it's advisable to use a signed-for service.
The address is: 99 Freestone Way, Corsham, Wiltshire, SN13 9EE.
We want you to be SUPER delighted, so if there's any kind of problem with you order, please get in touch and we'll do all we can to make it right.